GDPR Compliance

Last updated: May 20, 2026

Our Commitment to GDPR

silent-owls is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws. This page outlines how we comply with GDPR requirements and your rights as a data subject.

Data Controller Information

Data Controller: silent-owls
Address: 42 Kingsway, London WC2B 6EX, United Kingdom
Email: [email protected]

Your Rights Under GDPR

1. Right to Be Informed

You have the right to be informed about the collection and use of your personal data. We provide this information through our Privacy Policy and this GDPR page.

2. Right of Access

You have the right to request access to your personal data. We will provide you with a copy of the personal data we hold about you upon request.

3. Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data we hold about you.

4. Right to Erasure

Also known as the "right to be forgotten", you can request deletion of your personal data when:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed
  • The data must be erased for compliance with a legal obligation

5. Right to Restrict Processing

You have the right to request restriction of processing your personal data in certain circumstances, such as when you contest the accuracy of the data.

6. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

7. Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

8. Rights Related to Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us:

  • Email: [email protected]
  • Written request to: 42 Kingsway, London WC2B 6EX, United Kingdom

We will respond to your request within one month of receipt. If your request is complex or we receive multiple requests, we may extend this period by two additional months, and we will inform you of any such extension.

Data Protection Principles

We process personal data in accordance with the following GDPR principles:

  • Lawfulness, fairness, and transparency: We process data lawfully, fairly, and in a transparent manner
  • Purpose limitation: We collect data for specified, explicit, and legitimate purposes
  • Data minimization: We collect only data that is adequate, relevant, and limited to what is necessary
  • Accuracy: We ensure personal data is accurate and kept up to date
  • Storage limitation: We keep data only as long as necessary
  • Integrity and confidentiality: We process data securely with appropriate technical and organizational measures
  • Accountability: We are responsible for and can demonstrate compliance with these principles

Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose
  • Contract: Processing is necessary for a contract we have with you
  • Legal obligation: Processing is necessary for us to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, unless there is a good reason to protect your personal data which overrides those interests

Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security assessments and updates
  • Staff training on data protection
  • Incident response procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Third-Party Processors

When we engage third-party processors to handle personal data on our behalf, we ensure they:

  • Provide sufficient guarantees of GDPR compliance
  • Process data only on our documented instructions
  • Maintain appropriate security measures
  • Assist us in responding to data subject requests

International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the European Commission
  • Transfers to countries with adequacy decisions
  • Binding corporate rules

Complaints

If you believe we have not complied with GDPR requirements, you have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
silent-owls.com

Updates to This Page

We may update this GDPR compliance page from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

Contact Us

For any questions about our GDPR compliance or to exercise your rights, please contact:

Email: [email protected]
Address: 42 Kingsway, London WC2B 6EX, United Kingdom